About & FAQ
+ What exactly is virtual reality? Can't I just play for free with a phone attachment?
Step into Augmentality Labs, and you immerse yourself in casting spells, blasting zombies, or exploring new worlds. The possibilities are limitless. Sure, you can pop your phone into a Google Cardboard and passively view an interesting experience or two. But we will take you to the next level. With our room-scale setup or racing seats, your full body and hand movements are tracked to create a completely interactive experience. Your headset is connected to a gaming desktop with a high-end graphics card which paints a brilliant display. And, of course, we have a wide variety of single- and multi-player games in our library. The experience is unreal. Don’t take our word for it, come try it out!
+ What equipment do you use?
We currently have 8 VR stations featuring the HTC Vive system. The standard stations have roughly 10’x10’ of walkable space, and the racing stations have a wheel, pedals, and racing seat. You will wear a headset and hold controllers, and your every move is tracked by two camera sensor base stations. The Vive is connected to a high-end gaming desktop as well as a TV for spectators to view the in-game play.
+ How long should I plan to spend on this?
We've found that virtual reality is a social experience. Not only can you interact with each other in multiplayer games, it's fun to watch others play and to take turns trying to beat each other's high scores. Book several stations together with your friends and play with/against each other in-headset, or book one station and swap in and out. We also provide retro video games, board games, and comfy couches where you can hang out and watch others play in virtual reality for as long as you like. A standard session is 30 minutes, but you can always add back-to-back sessions for 70, 110, or 150 minutes!
+ I'm not really into video games. Will I enjoy virtual reality?
Our moms love it! The experience is unlike any other and definitely worth a try; we know you’ll be hooked. We have a variety of games and experiences, so if exploring the Icelandic wilderness is more your speed than soldiering up in Call of Duty, we'll have something you're into. If you don't want to book a whole 30 minutes, just split a session with a friend.
+ Is this safe? Will I get nauseous or light-headed?
Virtual reality is perfectly safe, and many advances have been made in the technology since its introduction to ensure a very low risk of nausea and disorientation.
+ Are there any physical limitations that will hinder my experience?
Full body motion is required for some games. This includes walking around the space, ducking or dodging, and moving your arms and head. However, many experiences can be modified and only require movement of the head, and we have experiences that can be done standing or seated. Our venue itself is accessible as well; it is a two-story building, but all offerings can be available on the lower floor if needed. Please contact us if you'd like to discuss any concerns and we will be happy to make accommodations.
+ I have glasses. Can I experience VR?
You certainly can! We recommend wearing contacts if possible, but the headset does fit over most glasses. Sometimes both our near-sighted and far-sighted friends need to use their corrective lenses, so bring them to be safe.
+ Are there any age restrictions?
Any age can play, but we do require a parent on site with all minors under 13 and a signed waiver on file for all players under 18. Typically, kids who are 8+ have a great experience. We have had plenty of kids younger than that, but it's on a case-by-case basis to see if everything will fit and be comfortable for them.
+ What is your cancellation policy?
You can reschedule your time up to 24 hours out at no charge. Rescheduling within 24 hours of the appointment incurs a 50% charge. If you cancel, we unfortunately do not issue refunds.
+ Can I bring my friends/family/significant other?
Yes! VR is a spectator sport, and you can always watch others play on our TVs hooked to every headset, or hang out and play our other retro video games or board games. We also have multiplayer options: if you sign up for more than one station, you can play games together from inside VR.
+ Can I host my party/field trip/corporate event in virtual reality?
Sure! Check out our booking recommendations page for more details.
+ How much is it?
Our 30 minute sessions are $20. Back-to-back 30 minute sessions include an extra 10 minutes for a total of 70 min (or 110, or 150, etc). We know, we know...we would love to bring prices down, but licensing cool games gets expensive! Keep an eye on our social media and website for discounts and cheaper opportunities like tournaments and special events.
+ How many games can I play during my session?
Your slot is completely time-based - so you can play as many games as you want to choose! Realistically, we find that most people play 1-3 games during a 30 min session.
+ Do you take walk-ins?
Yes - however, we definitely recommend pre-booking your slots! If you walk in, we cannot guarantee availability.
+ Do the games ever change?
Absolutely! We will add new ones based on your feedback and our own research into the latest games that have performed strongly in testing phases. Have any great recommendations? Please share them with the staff.
+ This looks cool, but I'm not near Durham. What do I do?
While we can't endorse the quality or experience in arcades besides our own, we are excited about the proliferation of the VR arcade industry in general. Click on this badge to head to VR Tech U, a directory of U.S. VR arcades.